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TEXT TERMS AND CONDITIONS

LAST UPDATED: JULY 2026

Introduction

These Text Terms and Conditions apply to the Maje text messaging program operated by SMCP CANADA, Inc. (“SMCP,” “Maje,” “we,” “us” or “our”) in connection with ca.maje.com and our related websites, services and digital experiences (collectively, the “Website”).

These Text Terms and Conditions supplement our Terms of Use and Privacy Policy. By enrolling in or otherwise using the Maje text messaging program, you agree to these Text Terms and Conditions.

Program Description

When you enroll in the Maje text messaging program, you may receive recurring marketing, promotional and other commercial electronic messages from Maje at the mobile telephone number you provided. Messages may be sent using SMS, MMS or other supported mobile messaging formats and may include text, images, graphics, GIFs, links and other multimedia content.

Messages may include, without limitation:

• Promotional offers and discount notifications;
• New-arrival, product-launch and collection announcements;
• Event invitations and loyalty or customer-program communications;
• Cart and checkout reminders;
• Browse-abandonment and product-view reminders;
• Price-drop notifications;
• Low-stock and back-in-stock alerts;
• Product recommendations and personalized marketing messages;
• Reengagement, win-back and customer-lifecycle communications;
• Customer-support messages that you request; and
• Other marketing or informational messages relating to Maje products, services or offers.

Certain messages may be personalized or triggered based on information about your interactions with the Website, including products you view, add to your cart or begin to purchase. These activities may be identified through cookies, pixels and similar technologies, subject to your applicable privacy and cookie choices. Please review our Privacy Policy for additional information.

Consent to Receive Messages

By providing your mobile telephone number and affirmatively enrolling in the Maje text messaging program, including through the Website, a mobile form, a keyword sent by text message or another enrollment method, you expressly consent to receive recurring marketing, promotional and other commercial electronic messages from or on behalf of Maje at the mobile telephone number you provided.

Messages may be sent using automated technology through our text messaging service provider, Wunderkind, and participating service providers and telecommunications partners.

Your consent is voluntary and is not required as a condition of purchasing goods or services from Maje. Message frequency varies depending on your activity, preferences and applicable campaigns.

You may withdraw your consent at any time by following the instructions in the “How to Unsubscribe” section below. Express consent remains valid until it is withdrawn.

We may also send messages where permitted by applicable law, including where we have another valid form of consent or where a message is otherwise exempt from applicable consent requirements.

Eligibility and Telephone-Number Requirements

You must be at least 18 years old, or the age of majority in your province or territory of residence, to enroll in the Maje text messaging program. By enrolling, you represent that you are the account holder for the mobile telephone number provided or that you have the account holder’s permission to enroll that number.

You agree to provide a valid mobile telephone number. If you change, deactivate, surrender or transfer your telephone number, you must unsubscribe from the Maje text messaging program before relinquishing the number or promptly notify us using the contact information below.

You agree not to enroll a landline number or a mobile telephone number that you do not own or have authorization to use.

Message and Data Rates

Message and data rates may apply to each message sent or received in connection with the Maje text messaging program, including SMS and MMS messages, according to the terms of your wireless service plan.

Maje does not impose a separate charge for participating in the program, but you are responsible for all charges imposed by your wireless carrier. Please contact your wireless carrier for information about your messaging and data plan.

Not all mobile devices, carriers or service plans support every type of SMS, MMS, GIF or multimedia content.

How to Unsubscribe

You may withdraw your consent and unsubscribe from the Maje text messaging program at any time by replying STOP or UNSUBSCRIBE to a Maje text message.

You may also use another opt-out keyword identified as supported by the program, such as END, CANCEL, QUIT or REVOKE.

Unsubscribing is provided at no cost to you, although your wireless carrier’s standard message or data rates may apply. Your request will be processed without delay and no later than 10 business days after it is received.

After submitting an unsubscribe request, you may receive one final message confirming that your request has been received or processed. No further marketing messages will be sent through the program unless you subsequently provide consent and enroll again.

Your unsubscribe request applies to the text messaging program associated with the sender or program from which you unsubscribed. It may not automatically unsubscribe you from separate Maje communications or programs, although you may separately unsubscribe from those communications using the instructions provided in them.

You may also request assistance with unsubscribing by contacting Maje using the information provided in the “Contact Us” section below.

Help and Customer Support

For help regarding the Maje text messaging program, reply HELP to a Maje text message or contact Maje Customer Care at customercare@cs-ca.maje.com or 855.484.1821.

Customer-service availability may vary, and customer service may be closed on public holidays.

Sender Identification

Commercial electronic messages sent through the Maje text messaging program are sent by or on behalf of Maje, a brand operated by SMCP CANADA, Inc.

Maje may use Wunderkind and other service providers, telecommunications providers and technology partners to operate, personalize and deliver the program.

Current contact information for Maje and SMCP CANADA, Inc. is provided in the “Contact Us” section below. This information will remain valid for at least 60 days following the sending of a commercial electronic message, as required by applicable law.

Delivery and Carrier Availability

Delivery of text messages is subject to effective transmission by your wireless carrier and network provider. Maje, Wunderkind and participating wireless carriers do not guarantee that messages will be delivered or received within a particular time period.

Wireless carriers are not liable for delayed or undelivered messages. The program may not be available through all wireless carriers, devices or service areas, and Maje may add or remove participating carriers at any time.

Text messaging services are provided on an “as available” and “as is” basis to the fullest extent permitted by applicable law.

Privacy and Use of Mobile Information

Information collected in connection with the Maje text messaging program may include your mobile telephone number, wireless carrier, enrollment and consent records, message delivery and engagement information, the date and time of messages, message content, your interactions with links or content contained in messages and related Website activity.

We may use this information to:

• Administer and operate the text messaging program;
• Send messages that you have requested or consented to receive;
• Personalize messages, offers and product recommendations;
• Provide customer support;
• Measure and improve program performance;
• Prevent fraud, misuse and unauthorized activity;
• Maintain records of consent and unsubscribe requests; and
• Comply with applicable legal and regulatory requirements.

We may disclose mobile information to Wunderkind and other vendors, aggregators, telecommunications providers and service providers that assist us in operating, delivering, supporting, securing, personalizing or measuring the text messaging program.

Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties except with vendors and service providers that support the delivery and operation of the text messaging program, with your consent or as otherwise permitted or required by law.

Our collection, use, retention and disclosure of personal information are further described in our Privacy Policy.

Offers and Promotions

Text-message offers, discounts and promotions may be subject to additional terms, expiration dates, eligibility requirements and exclusions.

Unless otherwise stated, text-message offers may not be valid on all merchandise and may exclude gift cards, certain promotional or markdown merchandise, deeply discounted merchandise or other specifically excluded products.

Eligible items and applicable discounts will be reflected automatically at checkout when all offer requirements are met.

Offers have no cash value, may not be redeemed for cash and may not be combined with certain other offers, discounts or promotions unless expressly stated.

Offers may be modified, suspended or discontinued at any time, subject to applicable law. Changes will not affect transactions already completed in accordance with the applicable offer terms.

Changes to the Program or These Terms

We may modify, suspend or discontinue the Maje text messaging program or revise these Text Terms and Conditions from time to time, subject to applicable law.

Any updated version will be posted on the Website with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain additional consent before a material change takes effect.

Your continued participation in the program after updated terms become effective constitutes your acceptance of the updated terms to the extent permitted by applicable law.

Governing Terms

Your participation in the Maje text messaging program is also subject to our Terms of Use.

If these Text Terms and Conditions conflict with the Terms of Use with respect to the text messaging program, these Text Terms and Conditions will control solely with respect to that program, except where applicable law requires otherwise.

Contact Us

If you have questions about these Text Terms and Conditions, require assistance or wish to request an unsubscribe, you may contact us using one of the following methods:

Email: customercare@cs-ca.maje.com
Telephone: 855.484.1821
Mail: SMCP CANADA, Inc.
44 Wall Street, 20th Floor
New York, NY 10005

© 2026 SMCP CANADA, Inc. All rights reserved.

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